PNMsoft Launches On-Demand Assist(R) for Business Process Outsourcers and Project Managers
Change Management Solution Maximises New Revenues and Minimises Fines
LONDON, March 1 -- PNMsoft, a leading Business Process Management Suite (BPMS) supplier, has launched a solution called On-Demand Assist ® to enable Change Management for Business Process Outsourcers (BPO) and Project Managers. The goal of On-Demand Assist ® is to drive more effective communication between IT and its business counterparts, automatically respond to changes and increase control through ownership and full audit of the change process.
BPO manages the lifecycle of change management and On-Demand Assist® gives management the tools to manage all aspects of the project life cycle. On-Demand Assist® provides business managers with dashboards about the performance of a business process. The performance monitoring and subsequent simulation modelling allows for the optimization of service levels.
"At PNMsoft we have introduced the next generation of technologies to assist System Integrators and Project Management professionals with powerful technology that is easy to use and quick to implement aids change in a Service Management culture," says Gal Horvitz, CEO, PNMsoft. "When used properly it will eliminate fines for breaching SLAs and expedite new revenue opportunities."
According to Paul Sheridan, VP Marketing and Sales of PNMsoft, "On Demand Assist® is designed for Project Managers and BPOs that want to drive greater efficiency and increased margins with less full time employees while driving greater compliance. This solution removes the need for personnel to manually handle requests; these savings alone provide the hard ROI to justify the entire process."
PNMsoft was founded in 1996 by experts in human workflow processes and specializes in Business Process Management (BPM) and Workflow Automation solutions for business users. The company is a multi-national enterprise with its headquarters in the UK and a global network of business partners and associated offices. PNMSoft offers the best and quickest ROI for Enterprise and High-end midmarket organizations seeking a high-end BPMS based on the Microsoft stack. PNMsoft is a Microsoft Gold Certified Partner and the Partner of the year 2009 award finalist. PNMsoft is a member of the Microsoft Business Process Alliance.