Diebold Ranked Among The World's Top Outsourcing Service Providers For The Fourth Consecutive Year

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March 1, 2010
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Diebold Ranked Among The World's Top Outsourcing Service Providers For The Fourth Consecutive Year

Diebold secures placement in the 2010 IAOP(R)) Global Outsourcing 100(R) list

NORTH CANTON, Ohio, March 1 -- For the fourth consecutive year, Diebold, Incorporated (NYSE:DBD) is ranked among the best in the industry for outsourcing excellence, placing on the International Association of Outsourcing Professionals® (IAOP®) Global Outsourcing 100® list. The achievement reflects a strategic initiative by Diebold to assist financial institutions worldwide to meet increasing demands from the marketplace through turnkey outsourcing solutions.  Today's financial institutions face increasing pressure to meet compliance regulations, upgrade technology, integrate processes and enhance security measures.  Through Diebold Integrated Services®, the fastest growing area of the company, financial institutions can achieve these goals at a reduced capital expense through a single point of contact.

(Logo:  http://www.newscom.com/cgi-bin/prnh/20080725/DIEBOLDLOGO )

"The selection process for the IAOP Global Outsourcing 100 list mirrors much of the criteria a financial institution considers when evaluating service providers, which is why placement on this list is such an honor," said Thomas W. Swidarski, Diebold president and chief executive officer.  "We are constantly striving to provide customers with offerings lowering their costs, increasing their return on investment and keeping them ahead of technology while freeing them to focus on servicing customers and growing their businesses.  Being recognized by IAOP means we're doing our job."

Diebold Integrated Services outsourcing solutions enable financial institutions to achieve a healthy balance among revenue, efficiency and visibility.  The turnkey solutions address self-service technology, deposit and teller automation, risk mitigation, mobile banking, currency management, software deployment, network management, remote monitoring, break-fix services, project management, content delivery and more.

Diebold can also expertly manage any number of products and services essential to an institution's operation to help reduce dependency on multiple vendors and help position them to enter into alternate delivery channels.  Through best-in-class approaches to retail banking operations, security and personal service, Diebold's outsourcing solutions help financial institutions strategically respond to trends and regulations, such as mobile banking and security protocols.

Security is one of the most technically challenging and time-consuming areas of a financial institution's operations, and Diebold is able to design, implement and manage a multi-layered security solution - logical, physical and enterprise - to fit business processes.  To help prevent breaches before they occur, Diebold also allows institutions to remotely manage and update security software any time a new threat is identified to keep operations running smoothly.

"As the economy recovers, partnering with the world's best outsourcing providers and advisors will be more important than ever," said IAOP Chairman Michael Corbett and chair of the judges' panel.  "The Global Outsourcing 100 and The World's Best Outsourcing Advisors help companies easily identify those partners that will help them emerge as leaders."

Companies earning the distinction of the world's best outsourcing providers from the IAOP are judged in four fundamental categories, including company size and growth, customer satisfaction, depth of competence and management capabilities.

  For more information, visit http://www.outsourcingprofessional.org.

  About IAOP

The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession.  With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI and expand the opportunities for outsourcing across their businesses.  To learn more, visit http://www.outsourcingprofessional.org.

About Diebold

Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services.  Diebold employs more than 16,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA.  Diebold is publicly traded on the New York Stock Exchange under the symbol 'DBD.'  For more information, visit the company's Web site at http://www.diebold.com, or visit http://www.diebold.com/150 to learn more about Diebold's 150-year history.

Photo:  http://www.newscom.com/cgi-bin/prnh/20080725/DIEBOLDLOGO
Source: Diebold, Incorporated
   

CONTACT:  Media Relations, Rebekah Smith, +1-330-490-3773,
rebekah.smith@diebold.com,  Investor Relations: Christopher Bast,
+1-330-490-6908, christopher.bast@diebold.com

Web Site:  http://www.diebold.com/

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