Greyhound Launches New Tool to Help Travelers Track Real-Time Location of Their Bus
Poster: SySAdmin
Posted on June 12, 2015 at 7:14:01 AM
Greyhound Launches New Tool to Help Travelers Track Real-Time Location of Their Bus
BusTracker integrates GPS tracking of more than 1,200 buses for a better travel experience
DALLAS, June 12, 2015 /PRNewswire/ -- Greyhound, the largest provider of intercity bus transportation in North America, today announced the launch of BusTracker-- a new real-time GPS tracking system that allows customers to see where their bus is, and when it will arrive at their destination. Customers can access BusTracker from any device by visiting Greyhound.com and searching by schedule number, departure city or arrival city for updates. For those using a smartphone, BusTracker is now part of the Greyhound mobile app, available on both Apple and Android devices. Automatically updating every one to four minutes, BusTracker pulls data from three tracking systems installed on all of Greyhound's buses to provide the latest schedule status for customers.
The launch of BusTracker is the company's latest enhancement designed to improve and personalize Greyhound customers' experiences following a rollout of several transformational investments, including the completion of the company's fleet upgrade of more than 1,200 buses. All buses now feature modern amenities such as free onboard Wi-Fi, power outlets, leather seats, extra legroom and access to OnTouch®, an onboard catalog of destination packages that allows customers to purchase tickets to theatrical events, popular attractions and ground transportation offers. Other features such as guaranteed seating and $1 fares on Greyhound Express routes have also reintroduced the brand as an affordable, modern travel option.
"We are dedicated to making our customers' experience with us as simple and as easy as possible. We are excited to launch a system that takes the uncertainty out of bus travel," said Andy Kaplinsky, chief commercial officer, Greyhound Lines, Inc. "With BusTracker, our customers can relax and enjoy their trip with bus status information at their fingertips."
In celebrating its 100(th) anniversary last year, Greyhound launched a multi-city Centennial Tour to broadly showcase its latest advancements. In order to continue this momentum, Greyhound continues to further develop its technology solutions and make improvements that will result in a better experience for travelers.
About Greyhound
Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-661-8747 or visit the website at http://www.greyhound.com. For the latest news and travel deals, follow us on Twitter at http://www.twitter.com/GreyhoundBus, Like us on Facebook at http://www.facebook.com/GreyhoundBus, follow us on Instagram at http://www.instagram.com/greyhoundlines, download a high resolution photo at http://www.bit.ly/GreyhoundBusPhotos, or follow our award-winning blog, The Hound, at http://www.bloggreyhound.com.
Media Contacts:
Greyhound Edelman
Lanesha Gipson Alexis Louie
Phone: 214-849-7846 Phone: 415-486-3287
Email: Lanesha.Gipson@greyhound.com Email: Alexis.Louie@edelman.com
SOURCE Greyhound
Greyhound
Web Site: https://www.greyhound.com
BusTracker integrates GPS tracking of more than 1,200 buses for a better travel experience
DALLAS, June 12, 2015 /PRNewswire/ -- Greyhound, the largest provider of intercity bus transportation in North America, today announced the launch of BusTracker-- a new real-time GPS tracking system that allows customers to see where their bus is, and when it will arrive at their destination. Customers can access BusTracker from any device by visiting Greyhound.com and searching by schedule number, departure city or arrival city for updates. For those using a smartphone, BusTracker is now part of the Greyhound mobile app, available on both Apple and Android devices. Automatically updating every one to four minutes, BusTracker pulls data from three tracking systems installed on all of Greyhound's buses to provide the latest schedule status for customers.
The launch of BusTracker is the company's latest enhancement designed to improve and personalize Greyhound customers' experiences following a rollout of several transformational investments, including the completion of the company's fleet upgrade of more than 1,200 buses. All buses now feature modern amenities such as free onboard Wi-Fi, power outlets, leather seats, extra legroom and access to OnTouch®, an onboard catalog of destination packages that allows customers to purchase tickets to theatrical events, popular attractions and ground transportation offers. Other features such as guaranteed seating and $1 fares on Greyhound Express routes have also reintroduced the brand as an affordable, modern travel option.
"We are dedicated to making our customers' experience with us as simple and as easy as possible. We are excited to launch a system that takes the uncertainty out of bus travel," said Andy Kaplinsky, chief commercial officer, Greyhound Lines, Inc. "With BusTracker, our customers can relax and enjoy their trip with bus status information at their fingertips."
In celebrating its 100(th) anniversary last year, Greyhound launched a multi-city Centennial Tour to broadly showcase its latest advancements. In order to continue this momentum, Greyhound continues to further develop its technology solutions and make improvements that will result in a better experience for travelers.
About Greyhound
Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-661-8747 or visit the website at http://www.greyhound.com. For the latest news and travel deals, follow us on Twitter at http://www.twitter.com/GreyhoundBus, Like us on Facebook at http://www.facebook.com/GreyhoundBus, follow us on Instagram at http://www.instagram.com/greyhoundlines, download a high resolution photo at http://www.bit.ly/GreyhoundBusPhotos, or follow our award-winning blog, The Hound, at http://www.bloggreyhound.com.
Media Contacts:
Greyhound Edelman
Lanesha Gipson Alexis Louie
Phone: 214-849-7846 Phone: 415-486-3287
Email: Lanesha.Gipson@greyhound.com Email: Alexis.Louie@edelman.com
SOURCE Greyhound
Greyhound
Web Site: https://www.greyhound.com