CITADEL100, a Leading Datacentre Owner and Operator Specialising in Designing, Developing and Operating 100% Availability Datacenters, Announced Today the Launch of its Online Data Centre Customer App
Poster: SySAdmin
Posted on September 8, 2014 at 9:56:01 AM
CITADEL100, a Leading Datacentre Owner and Operator Specialising in Designing, Developing and Operating 100% Availability Datacenters, Announced Today the Launch of its Online Data Centre Customer App, C100
DUBLIN, September 8, 2014 /PRNewswire/ --
CITADEL100 [http://www.citadel100.com ], a member of the Keppel Group, is Ireland's
leading datacentre owner and operator. CITADEL100 own and operate 65,000 square feet of
raised-floor mission critical datacentre space in the National Digital Campus at Citywest
in Dublin.
Citadel announced today the launch of its online customer app C100 which is designed
to further enhance customers' experience through easier communication and real-time access
to data on their respective colo environment. The launch of the C100 customer app will
provide customers with the information associated with their Colos environmental and
electrical systems, including the ability to launch and view the status of data centre
support tickets and access customer reports on environmental, operational and security
metrics. The app is available for customers by contacting the Citadel100 Operations Team
and can be viewed on the website [http://citadel100.com/services/c100-customer-portal ].
Karl Hennessy, CEO of CITADEL100 [http://www.citadel100.com ] said, "We are excited
about the functionality and features this customer app brings as an added benefit to our
valued data centre customers." In addition to making it easier for customers to engage
with CITADEL100's operations team, the app displays real-time metrics for each customer's
data centre environment within CITADEL100's Dublin data centre, including temperature,
humidity and Utility, UPS and Generator Power statistics.
The "PEMAC" section allows our customers access to our data centre maintenance
management system which allows customers to place and track service request orders through
a secure online ticketing system. The C100 customer app provides our customers with a
detailed analysis of how CITADEL100 [http://www.citadel100.com ] is meeting and performing
against the 100% Uptime Service Level Agreements (SLA) we offer.
Developed by CITADEL100's operations team, the app is the culmination of months of
planning, development and testing. The Customer app utilises CITADEL100's data centre BMS
(Building Management System), which has been extensively programmed by our in-house
engineering team. It utilises some 3,000 points to control and monitor all aspects of the
data centre environment.
The first launch of the C100 customer app will serve as the foundation on which the
company will continue to add features and functionality over time to improve customer
experience.
For further information on CITADEL100 [http://www.citadel100.com ] and its services
please contact us at:
CITADEL100 Datacentres Limited
Dublin, Ireland
Email: info@citadel100.com
Direct Line: +353-(0)1-4691000
Fax: +353-(0)1-469-1001
Website: http://www.citadel100.com
CITADEL100 Datacentres
DUBLIN, September 8, 2014 /PRNewswire/ --
CITADEL100 [http://www.citadel100.com ], a member of the Keppel Group, is Ireland's
leading datacentre owner and operator. CITADEL100 own and operate 65,000 square feet of
raised-floor mission critical datacentre space in the National Digital Campus at Citywest
in Dublin.
Citadel announced today the launch of its online customer app C100 which is designed
to further enhance customers' experience through easier communication and real-time access
to data on their respective colo environment. The launch of the C100 customer app will
provide customers with the information associated with their Colos environmental and
electrical systems, including the ability to launch and view the status of data centre
support tickets and access customer reports on environmental, operational and security
metrics. The app is available for customers by contacting the Citadel100 Operations Team
and can be viewed on the website [http://citadel100.com/services/c100-customer-portal ].
Karl Hennessy, CEO of CITADEL100 [http://www.citadel100.com ] said, "We are excited
about the functionality and features this customer app brings as an added benefit to our
valued data centre customers." In addition to making it easier for customers to engage
with CITADEL100's operations team, the app displays real-time metrics for each customer's
data centre environment within CITADEL100's Dublin data centre, including temperature,
humidity and Utility, UPS and Generator Power statistics.
The "PEMAC" section allows our customers access to our data centre maintenance
management system which allows customers to place and track service request orders through
a secure online ticketing system. The C100 customer app provides our customers with a
detailed analysis of how CITADEL100 [http://www.citadel100.com ] is meeting and performing
against the 100% Uptime Service Level Agreements (SLA) we offer.
Developed by CITADEL100's operations team, the app is the culmination of months of
planning, development and testing. The Customer app utilises CITADEL100's data centre BMS
(Building Management System), which has been extensively programmed by our in-house
engineering team. It utilises some 3,000 points to control and monitor all aspects of the
data centre environment.
The first launch of the C100 customer app will serve as the foundation on which the
company will continue to add features and functionality over time to improve customer
experience.
For further information on CITADEL100 [http://www.citadel100.com ] and its services
please contact us at:
CITADEL100 Datacentres Limited
Dublin, Ireland
Email: info@citadel100.com
Direct Line: +353-(0)1-4691000
Fax: +353-(0)1-469-1001
Website: http://www.citadel100.com
CITADEL100 Datacentres