Quiet, Efficient and High-performing KODAK SCANMATE i1150 Scanner Helps Employees Enhance Customer Service
Poster: SySAdmin
Posted on June 10, 2014 at 12:35:01 AM
Quiet, Efficient and High-performing KODAK SCANMATE i1150 Scanner Helps Employees Enhance Customer Service
LONDON, June 10, 2014 /PRNewswire/ --
To address complex document capture and management needs in transaction-based business
environments, Kodak Alaris announces today the new duplex KODAK SCANMATE i1150 Scanner.
(Photo:
http://photos.prnewswire.com/prnh/20140610/690709 )
The launch follows careful observation and understanding of customers' needs reflecting
Kodak Alaris' commitment to introduce targeted solutions and directly cater for specific
business needs. The new scanner offers transaction-based scanning along with comprehensive
and integrated barcode recognition capability - the first time Kodak Alaris has included
this in its document scanners.
Turbo charge customer engagement using Transaction Mode
The KODAK SCANMATE i1150 is specifically designed for use in customer-facing
situations where an employee needs to quickly and efficiently scan documents and ID cards
as part of a business process, so as to reduce waiting times and enhance customer
satisfaction. This could be in a retail, bank, insurance, medical or government context.
Recognising that the majority of customer transactions involve scanning 10 or less
documents, the KODAK SCANMATE i1150 features a special 'transaction mode' which boosts the
scanner's performance by 60% for the first 10 pages - equating to 40 pages per minutes
[ppm] - before it resumes its normal processing mode of 25 ppm. This avoids the scanner
becoming a bottleneck in the office and ensures an organisation can increase the number of
customers seen. The i1150 has a recommended daily volume of 3,00o pages and scans in black
and white, grayscale and colour.
Hauke Fast, Kodak Alaris' EAMER product marketing manager says, "Transaction capture
is the fastest growing segment in the document imaging industry growing 27% last year[1]
driven by organisations seeking to operate profitability in multi-regulatory competitive
environments where customer service is key. Keeping focused on the customer is a
challenge. Our new i1150 scanners help staff do this by allowing them to scan quickly and
simply without them losing focus on the person they're serving."
Introducing integrated barcode recognition capability
The new scanner is designed for front office usage and come with an integrated bar
code recognition engine supporting nine different barcode types so that documentation can
easily be filed or incorporated into workflows or line of business applications. This also
saves customers money and is the first time this has been comprehensively provided in a
Kodak Alaris scanner.
Designed for ease of use
The new SCANMATE i1150 Scanner provides unique features such as a simple customizable
icon-based colour LCD interface which helps quickly identify where to send captured
images. The built-in card ledge on the front of the scanner helps keep track of documents
with a small footprint and extremely quiet operation ensuring that users don't have to
interrupt customer conversations while scanning.
The SCANMATE i1150 is supported by a wide range of Kodak Alaris software including
one-button Smart Touch functionality, which allows users to start business processes and
scan to various predefined locations, all without the need to even open an application on
a PC. In addition, KODAK Capture Pro Software Limited Edition imaging software, a
feature-rich batch scanning solution, is available for quick and easy document capture.
KODAK Capture Pro Software Limited Edition includes barcode reading, drag-and-drop OCR for
improved indexing, full text OCR to create searchable PDFs, PDF/A support, batch
separation, and direct connectivity into Microsoft SharePoint 2013.
For remote monitoring and maintenance, the new SCANMATE i1150 Scanner works seamlessly
with optional KODAK Asset Management Software. This web-based dashboard makes monitoring a
scanner's status and performance simple. The SCANMATE i1150 Scanner also supports
additional accessories for greater versatility and ease of use, including the KODAK Legal
Size [A4] Flatbed Accessory and the KODAK A3 Size Flatbed Accessory.
Pricing and availability
The new KODAK SCANMATE i1150 Scanner is available today with a list price of EUR495.
It comes with a free three-year advance unit replacement warranty[2] - guaranteed within
four business days - upgradeable to next day delivery for EUR99 for those customers where
scanning is absolutely business critical.
The KODAK SCANMATE i1150 Scanner is compatible with TWAIN, ISIS-based scanning
applications and supports all current Windows desktop and server operating systems, as
well as LINUX.
For more information, please visit http://www.kodakalaris.com/go/scanmatei1150News
About Kodak Alaris' Document Imaging Division
Kodak Alaris' Document Imaging solutions enable customers to capture and consolidate data
from digital and paper sources, understand and extract valuable insight from the contents,
and deliver the right information to the right people at the right time. Our offerings
include award-winning scanners, capture and information management software, an expanding
range of professional services and industry leading service and support. With customers
ranging from small offices to global operations, Kodak Alaris delivers superior systems
and solutions to automate business processes, enhance customer interactions and enable
better business decisions.
For more information, please visit kodakalaris.com/go/dinews
[http://www.kodakalaris.com/go/dinews ]. Follow us on Twitter at twitter.com/kodakdi
[http://twitter.com/kodakdi ] and visit our blog at infooverdrive.com/
[http://infooverdrive.com ]
The Kodak trademark and trade dress are used under license from Eastman Kodak Company.
1. Source: Harvey Spencer Associates
2. Geographical limitations apply
Media Contact
Tom Herbst
Kodak Alaris EAMER PR lead
+44-(0)7768-145571 or +44(0)207-274-9937
tom@tomherbstpr.co.uk
Photo:
http://photos.prnewswire.com/prnh/20140610/690709
Photo:http://photos.prnewswire.com/prnh/20140610/690709
http://photoarchive.ap.org/
Kodak Alaris
LONDON, June 10, 2014 /PRNewswire/ --
To address complex document capture and management needs in transaction-based business
environments, Kodak Alaris announces today the new duplex KODAK SCANMATE i1150 Scanner.
(Photo:
http://photos.prnewswire.com/prnh/20140610/690709 )
The launch follows careful observation and understanding of customers' needs reflecting
Kodak Alaris' commitment to introduce targeted solutions and directly cater for specific
business needs. The new scanner offers transaction-based scanning along with comprehensive
and integrated barcode recognition capability - the first time Kodak Alaris has included
this in its document scanners.
Turbo charge customer engagement using Transaction Mode
The KODAK SCANMATE i1150 is specifically designed for use in customer-facing
situations where an employee needs to quickly and efficiently scan documents and ID cards
as part of a business process, so as to reduce waiting times and enhance customer
satisfaction. This could be in a retail, bank, insurance, medical or government context.
Recognising that the majority of customer transactions involve scanning 10 or less
documents, the KODAK SCANMATE i1150 features a special 'transaction mode' which boosts the
scanner's performance by 60% for the first 10 pages - equating to 40 pages per minutes
[ppm] - before it resumes its normal processing mode of 25 ppm. This avoids the scanner
becoming a bottleneck in the office and ensures an organisation can increase the number of
customers seen. The i1150 has a recommended daily volume of 3,00o pages and scans in black
and white, grayscale and colour.
Hauke Fast, Kodak Alaris' EAMER product marketing manager says, "Transaction capture
is the fastest growing segment in the document imaging industry growing 27% last year[1]
driven by organisations seeking to operate profitability in multi-regulatory competitive
environments where customer service is key. Keeping focused on the customer is a
challenge. Our new i1150 scanners help staff do this by allowing them to scan quickly and
simply without them losing focus on the person they're serving."
Introducing integrated barcode recognition capability
The new scanner is designed for front office usage and come with an integrated bar
code recognition engine supporting nine different barcode types so that documentation can
easily be filed or incorporated into workflows or line of business applications. This also
saves customers money and is the first time this has been comprehensively provided in a
Kodak Alaris scanner.
Designed for ease of use
The new SCANMATE i1150 Scanner provides unique features such as a simple customizable
icon-based colour LCD interface which helps quickly identify where to send captured
images. The built-in card ledge on the front of the scanner helps keep track of documents
with a small footprint and extremely quiet operation ensuring that users don't have to
interrupt customer conversations while scanning.
The SCANMATE i1150 is supported by a wide range of Kodak Alaris software including
one-button Smart Touch functionality, which allows users to start business processes and
scan to various predefined locations, all without the need to even open an application on
a PC. In addition, KODAK Capture Pro Software Limited Edition imaging software, a
feature-rich batch scanning solution, is available for quick and easy document capture.
KODAK Capture Pro Software Limited Edition includes barcode reading, drag-and-drop OCR for
improved indexing, full text OCR to create searchable PDFs, PDF/A support, batch
separation, and direct connectivity into Microsoft SharePoint 2013.
For remote monitoring and maintenance, the new SCANMATE i1150 Scanner works seamlessly
with optional KODAK Asset Management Software. This web-based dashboard makes monitoring a
scanner's status and performance simple. The SCANMATE i1150 Scanner also supports
additional accessories for greater versatility and ease of use, including the KODAK Legal
Size [A4] Flatbed Accessory and the KODAK A3 Size Flatbed Accessory.
Pricing and availability
The new KODAK SCANMATE i1150 Scanner is available today with a list price of EUR495.
It comes with a free three-year advance unit replacement warranty[2] - guaranteed within
four business days - upgradeable to next day delivery for EUR99 for those customers where
scanning is absolutely business critical.
The KODAK SCANMATE i1150 Scanner is compatible with TWAIN, ISIS-based scanning
applications and supports all current Windows desktop and server operating systems, as
well as LINUX.
For more information, please visit http://www.kodakalaris.com/go/scanmatei1150News
About Kodak Alaris' Document Imaging Division
Kodak Alaris' Document Imaging solutions enable customers to capture and consolidate data
from digital and paper sources, understand and extract valuable insight from the contents,
and deliver the right information to the right people at the right time. Our offerings
include award-winning scanners, capture and information management software, an expanding
range of professional services and industry leading service and support. With customers
ranging from small offices to global operations, Kodak Alaris delivers superior systems
and solutions to automate business processes, enhance customer interactions and enable
better business decisions.
For more information, please visit kodakalaris.com/go/dinews
[http://www.kodakalaris.com/go/dinews ]. Follow us on Twitter at twitter.com/kodakdi
[http://twitter.com/kodakdi ] and visit our blog at infooverdrive.com/
[http://infooverdrive.com ]
The Kodak trademark and trade dress are used under license from Eastman Kodak Company.
1. Source: Harvey Spencer Associates
2. Geographical limitations apply
Media Contact
Tom Herbst
Kodak Alaris EAMER PR lead
+44-(0)7768-145571 or +44(0)207-274-9937
tom@tomherbstpr.co.uk
Photo:
http://photos.prnewswire.com/prnh/20140610/690709
Photo:http://photos.prnewswire.com/prnh/20140610/690709
http://photoarchive.ap.org/
Kodak Alaris