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Polystar's JUPITER INFORMATION GATEWAY Adds Third Party Data Sources to Network Analytics
MOBILE WORLD CONGRESS, BARCELONA, February 25, 2014 /PRNewswire/ --
- Telco network intelligence solution harnesses network data and third party sources
for network performance and service quality.
Polystar [http://www.polystar.com ], a leading supplier of Network and Customer
Analytics, Network Monitoring and Test solutions for the telecom market, today launches
the JUPITER INFORMATION GATEWAY. It enables telecommunications network operators to
integrate 3rd party data sources seamlessly into real time Network Analytics.
Operators will benefit from enriched and correlated data, received from network
elements and conventional industry probe systems. Consequently even stronger visibility
into network performance and service quality can be obtained.
Polystar is also launching new integration capabilities (CSV export and a query API)
that enable CRM systems, Big Data and other 3rd party business analytics solutions to
benefit from processed and stored customer and network insights. Network data can then be
used in conjunction with other types of data, to unearth both network and customer
insights.
Integration capabilities are highly significant for telecommunications operators.
Extracting detailed subscriber information in real-time has become an integral part of the
information value chain for Big Data analysis. Polystar's solutions can feed other systems
and are used as sources of enriched data for third-party solutions or in-house
applications, such as customer experience management, fraud, roaming management, revenue
assurance, interconnect billing reconciliation, and OTA systems.
Robert Eriksson, Director Customer Experience Management at Polystar explains: "By
using the export and integration capabilities in Polystar's solutions, operators can
benefit from even stronger big data analysis and make better sense of the information
goldmine. Polystar's solution, enriched by these integration capabilities will quickly fit
into existing eco-systems to share information from different sources. This will give
operators an unprecedented ability to offer outstanding customer experience and gain
competitive advantage, while maximising long-term profit. Offering outstanding Customer
Experience is widely recognised as one of the most effective ways for a company to attract
and retain its customers. "
"For mobile operators, Customer Experience Management (CEM) is an opportunity to
differentiate themselves and increase revenue at a time when competition is fierce and
smartphones and data usage have increased subscribers' demand for bandwidth as well as
their expectations of service quality and performance. He concludes: "CEM is a huge
domain. It requires best of breed vendors who can each play their part, starting from the
capture of network information, all the way to change management needed to make use of it
all. Choosing the best vendors for the relevant links in the value chain will enable
better overall opportunities to provide outstanding customer experience. These vendors
must also use an open architecture, compliant with industry standards, to allow their
systems to be easily integrated with other systems and equipment vendors."
Polystar is an agile Network Analytics supplier, providing cutting edge customer and
network insights. Its industry leading data processing and enrichment solutions, combined
with state-of-the-art user interfaces and integration capabilities, makes Polystar the
perfect choice for the foundation of a comprehensive CEM strategy.
Mobile World Congress: Polystar will exhibit its solutions in Hall 6, 6G31
ABOUT POLYSTAR
Polystar is the premier supplier of Network and Customer Analytics, Network Monitoring
and Test Solutions to leading telecom operators, service providers and network equipment
manufacturers around the globe. Polystar's innovative product portfolio supports the
complete lifecycle of new services and technologies- from design, pre-deployment
verification and stress-testing, through roll-out, down to network assurance and service
management of in-service mobile, fixed, IP or converged networks. Polystar is recognised
as one of the fastest-growing companies in Sweden. Since its establishment in Stockholm in
1983, it has experienced a continuous and sustainable growth, and evolved to a global
presence, serving its customers in over 50 countries.
Polystar Media Contact: Inna Ott Director of Marketing Phone: +46-8-50-600-600 Email:
inna.ott@polystar.com
POLYSTAR
CONTACT: ,
Polystar's JUPITER INFORMATION GATEWAY Adds Third Party Data Sources to Network Analytics
MOBILE WORLD CONGRESS, BARCELONA, February 25, 2014 /PRNewswire/ --
- Telco network intelligence solution harnesses network data and third party sources
for network performance and service quality.
Polystar [http://www.polystar.com ], a leading supplier of Network and Customer
Analytics, Network Monitoring and Test solutions for the telecom market, today launches
the JUPITER INFORMATION GATEWAY. It enables telecommunications network operators to
integrate 3rd party data sources seamlessly into real time Network Analytics.
Operators will benefit from enriched and correlated data, received from network
elements and conventional industry probe systems. Consequently even stronger visibility
into network performance and service quality can be obtained.
Polystar is also launching new integration capabilities (CSV export and a query API)
that enable CRM systems, Big Data and other 3rd party business analytics solutions to
benefit from processed and stored customer and network insights. Network data can then be
used in conjunction with other types of data, to unearth both network and customer
insights.
Integration capabilities are highly significant for telecommunications operators.
Extracting detailed subscriber information in real-time has become an integral part of the
information value chain for Big Data analysis. Polystar's solutions can feed other systems
and are used as sources of enriched data for third-party solutions or in-house
applications, such as customer experience management, fraud, roaming management, revenue
assurance, interconnect billing reconciliation, and OTA systems.
Robert Eriksson, Director Customer Experience Management at Polystar explains: "By
using the export and integration capabilities in Polystar's solutions, operators can
benefit from even stronger big data analysis and make better sense of the information
goldmine. Polystar's solution, enriched by these integration capabilities will quickly fit
into existing eco-systems to share information from different sources. This will give
operators an unprecedented ability to offer outstanding customer experience and gain
competitive advantage, while maximising long-term profit. Offering outstanding Customer
Experience is widely recognised as one of the most effective ways for a company to attract
and retain its customers. "
"For mobile operators, Customer Experience Management (CEM) is an opportunity to
differentiate themselves and increase revenue at a time when competition is fierce and
smartphones and data usage have increased subscribers' demand for bandwidth as well as
their expectations of service quality and performance. He concludes: "CEM is a huge
domain. It requires best of breed vendors who can each play their part, starting from the
capture of network information, all the way to change management needed to make use of it
all. Choosing the best vendors for the relevant links in the value chain will enable
better overall opportunities to provide outstanding customer experience. These vendors
must also use an open architecture, compliant with industry standards, to allow their
systems to be easily integrated with other systems and equipment vendors."
Polystar is an agile Network Analytics supplier, providing cutting edge customer and
network insights. Its industry leading data processing and enrichment solutions, combined
with state-of-the-art user interfaces and integration capabilities, makes Polystar the
perfect choice for the foundation of a comprehensive CEM strategy.
Mobile World Congress: Polystar will exhibit its solutions in Hall 6, 6G31
ABOUT POLYSTAR
Polystar is the premier supplier of Network and Customer Analytics, Network Monitoring
and Test Solutions to leading telecom operators, service providers and network equipment
manufacturers around the globe. Polystar's innovative product portfolio supports the
complete lifecycle of new services and technologies- from design, pre-deployment
verification and stress-testing, through roll-out, down to network assurance and service
management of in-service mobile, fixed, IP or converged networks. Polystar is recognised
as one of the fastest-growing companies in Sweden. Since its establishment in Stockholm in
1983, it has experienced a continuous and sustainable growth, and evolved to a global
presence, serving its customers in over 50 countries.
Polystar Media Contact: Inna Ott Director of Marketing Phone: +46-8-50-600-600 Email:
inna.ott@polystar.com
POLYSTAR
CONTACT: ,