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PNMsoft Introduces New Intelligent BPM Solution for Microsoft Dynamics CRM
CRM Solution Enables Design and Operation of Advanced Workflows
LONDON, September 11, 2013 /PRNewswire/ --
PNMsoft [http://www.pnmsoft.com ] has announced the release of PNMsoft Sequence CRM
Edition (SCE) [http://www.pnmsoft.com/technology/extending-crm ], a new product which
extends Microsoft Dynamics CRM with Intelligent Workflow Applications. PNMsoft SCE
includes the core functionality of Sequence iBPMS (Intelligent Business Process Management
Suite), plus a fully integrated CRM solution. PNMsoft SCE extends sales, marketing and
service capabilities, enabling the rapid development of advanced CRM workflows which
ensure that CRM-related activities are performed in an optimized, visible manner.
Out-of-the-box Integration
Global Head of Product, James Luxford, explained that, "Many companies who use
Dynamics CRM are looking for ways to achieve advanced workflows that react to and interact
with CRM data. PNMsoft SCE gives them that capability. We're also providing out-of-the-box
integration tools never before seen in CRM products. PNMsoft SCE connects systems such as
SharePoint and ERP to Dynamics CRM, making it the central activity hub of the company."
Visual Workflow Canvas
PNMsoft SCE includes a Workflow App Studio which enables business users and process
developers to collaboratively design workflow applications for Dynamics CRM on an
intuitive, visual canvas.
Case Study
South West Water, a leading UK water provider, is using PNMsoft SCE to enable
efficient task management and queue allocation within its Dynamics CRM. This has
significantly improved its level of Customer Service.
Peter Hart, Project Manager, Information Services for South West Water said, "Sequence
is efficiently allocating the right work to the right people. We are absolutely confident
and committed this solution is the right customer service management solution for South
West Water." Read Full Case Study
[http://www.pnmsoft.com/resources/case-studies/south-west-water-case-study ]
About PNMsoft
PNMsoft, a Gartner Magic Quadrant rated vendor, are publishers of the world's leading
BPM and Intelligent Workflow software solutionfor Microsoft products such as Dynamics CRM
and SharePoint. PNMsoft Sequence[TM] [http://www.pnmsoft.com/technology/sequence-kinetics
], an Intelligent BPM software, enables organizations to rapidly create smart workflows
that solve complex problems by connecting people and systems with smart, collaborative
processes. http://www.pnmsoft.com
Request a Demo of PNMsoft SCE [http://www.pnmsoft.com/technology/extending-crm ]
Press Contact: Trevor Morton, PNMsoft Marketing Manager: trevorm@pnmsoft.com
PNMsoft in UK & Europe:
+44(0)192-381-3420
Clarendon Road, Watford
Hertfordshire, WD17 1JJ
United Kingdom
PNMsoft in the USA:
+1(646)290-5063
845 Third Avenue Suite 600, 6th Floor.
New York NY 10022
USA
PNMsoft
PNMsoft Introduces New Intelligent BPM Solution for Microsoft Dynamics CRM
CRM Solution Enables Design and Operation of Advanced Workflows
LONDON, September 11, 2013 /PRNewswire/ --
PNMsoft [http://www.pnmsoft.com ] has announced the release of PNMsoft Sequence CRM
Edition (SCE) [http://www.pnmsoft.com/technology/extending-crm ], a new product which
extends Microsoft Dynamics CRM with Intelligent Workflow Applications. PNMsoft SCE
includes the core functionality of Sequence iBPMS (Intelligent Business Process Management
Suite), plus a fully integrated CRM solution. PNMsoft SCE extends sales, marketing and
service capabilities, enabling the rapid development of advanced CRM workflows which
ensure that CRM-related activities are performed in an optimized, visible manner.
Out-of-the-box Integration
Global Head of Product, James Luxford, explained that, "Many companies who use
Dynamics CRM are looking for ways to achieve advanced workflows that react to and interact
with CRM data. PNMsoft SCE gives them that capability. We're also providing out-of-the-box
integration tools never before seen in CRM products. PNMsoft SCE connects systems such as
SharePoint and ERP to Dynamics CRM, making it the central activity hub of the company."
Visual Workflow Canvas
PNMsoft SCE includes a Workflow App Studio which enables business users and process
developers to collaboratively design workflow applications for Dynamics CRM on an
intuitive, visual canvas.
Case Study
South West Water, a leading UK water provider, is using PNMsoft SCE to enable
efficient task management and queue allocation within its Dynamics CRM. This has
significantly improved its level of Customer Service.
Peter Hart, Project Manager, Information Services for South West Water said, "Sequence
is efficiently allocating the right work to the right people. We are absolutely confident
and committed this solution is the right customer service management solution for South
West Water." Read Full Case Study
[http://www.pnmsoft.com/resources/case-studies/south-west-water-case-study ]
About PNMsoft
PNMsoft, a Gartner Magic Quadrant rated vendor, are publishers of the world's leading
BPM and Intelligent Workflow software solutionfor Microsoft products such as Dynamics CRM
and SharePoint. PNMsoft Sequence[TM] [http://www.pnmsoft.com/technology/sequence-kinetics
], an Intelligent BPM software, enables organizations to rapidly create smart workflows
that solve complex problems by connecting people and systems with smart, collaborative
processes. http://www.pnmsoft.com
Request a Demo of PNMsoft SCE [http://www.pnmsoft.com/technology/extending-crm ]
Press Contact: Trevor Morton, PNMsoft Marketing Manager: trevorm@pnmsoft.com
PNMsoft in UK & Europe:
+44(0)192-381-3420
Clarendon Road, Watford
Hertfordshire, WD17 1JJ
United Kingdom
PNMsoft in the USA:
+1(646)290-5063
845 Third Avenue Suite 600, 6th Floor.
New York NY 10022
USA
PNMsoft