Alliant Energy Selects ClickSoftware's ClickAppStore to Keep Workers Connected to Each Other and the Back Office
Poster: SySAdmin
Posted on March 19, 2013 at 9:28:01 AM
Alliant Energy Selects ClickSoftware's ClickAppStore to Keep Workers Connected to Each Other and the Back Office
Enterprise Mobility Apps from ClickAppStore Facilitate Best-In-Class Service and Optimize Field Service Resources
BURLINGTON, Massachusetts, March 19, 2013 /PRNewswire/ --
Recognizing the need to provide excellent service to millions of customers while
increasing efficiency and productivity among its mobile workforce, Alliant Energy
[http://www.alliantenergy.com ] (NYSE: LNT), a Midwest-based energy holding company, is
taking a leadership role in the utility industry by implementing enterprise apps. Alliant
Energy plans to keep its workers connected in the field using the Resource Radar
[http://appstore.clicksoftware.com/csweb/appstore.nsf/pages/1007 ] app from
ClickSoftware's ClickAppstore [http://appstore.clicksoftware.com ].
(Photo:
http://photos.prnewswire.com/prnh/20130319/601825 )
ClickSoftware Technologies Ltd [http://www.clicksoftware.com ]. (NasdaqGS: CKSW), the
leading provider of automated mobile workforce management and optimization solutions
[http://www.clicksoftware.com/solutions-overview.htm ] for the service industry, recently
unveiled the Resource Radar app, which is included within the Collaboration Pack
[http://appstore.clicksoftware.com/csweb/appstore.nsf/0/0B38C57177C6A4D5C2257ABD00494075 ]
of apps. The Resource Radar App will be used by Alliant Energy to better connect field
technicians across thousands of miles of service area. The company will use the popular
app, in addition the full suite of workforce management and mobility solutions, to provide
even more outstanding customer service by giving field resources the ability to quickly
identify additional technicians nearby for faster response to both planned jobs and
emergencies. The app will also help Alliant Energy adhere to strict safety measures, and
enable technicians to complete more jobs per day.
Resource Radar is one of dozens of apps aggregated into Collection Packs, other
Collection Packs available for download include the Field Scheduling
[http://appstore.clicksoftware.com/csweb/appstore.nsf/0/3AAA59AB69C189DDC2257AC2004162AB ]
and Personal Productivity
[http://appstore.clicksoftware.com/csweb/appstore.nsf/0/AF9304D877365477C2257AC1004654DF ]
Packs. All are available through the ClickAppStore, the first app store for
enterprise-level customers who require fully integrated apps that connect workers to each
other and to the back office. The Resource Radar app collects GPS data to display a field
workers' location within a specified radius. This functionality can more efficiently
provide additional support during service calls, when a safety backup is needed or to
respond to emergencies.
Alliant Energy Corporation is an energy holding company providing 1.4 million Midwest
utility customers with safe and reliable electric and natural gas services. Alliant Energy
current deploys nearly 4,000 employees across its service territory of Iowa, Minnesota and
Wisconsin.
In a recent forecast, research firm IDC predicts by 2015, the world's mobile worker
population will reach 1.3 billion, representing 37.2% of the total global workforce and
75% of the US workforce.
"By deploying device agnostic ClickApps, Alliant Energy is able to increase
productivity and improve customer service by transmitting and sharing data and decisions
in real time," said Hannan Carmeli, President and COO, ClickSoftware "The ClickAppStore
provides customers the ability to implement the mobile functionality they need with
minimal IT involvement -- no infrastructure changes or coding is required."
A video demo of the Resource Radar App is available online
[http://appstore.clicksoftware.com/csweb/appstore.nsf/pages/DemoRadar ].
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile workforce
management and service optimization solutions for the enterprise, both for mobile and
in-house resources. As pioneers of the "Service chain optimization" concept, our solutions
provide organizations with end-to-end visibility and control of the entire service
management chain by optimizing forecasting, planning, shift and task scheduling, mobility
and real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations more
efficiently, in a scalable, integrated manner. Our solutions have become the backbone for
many leading organizations worldwide by addressing the fundamental question of job
fulfillment: Who does What, for Whom, With what, Where and When.
ClickSoftware is the premier choice for delivering superb business performance to
service sector organizations of all sizes. The company is headquartered in the United
States and Israel, with offices across Europe, and Asia Pacific, and operations in Latin
America. For more information, please visit http://www.clicksoftware.com. Follow us on
Twitter
Safe Harbor Statement
This press release contains express or implied forward-looking statements within the
Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws.
These forward-looking statements include, but are not limited to, those statements
regarding expected benefits to Alliant Energy and its customers from using ClickSoftware's
solutions. Such "forward-looking statements" involve known and unknown risks,
uncertainties and other factors that may cause actual results or performance to differ
materially from those projected, including those discussed in the "Risk Factors" section
and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December
31, 2011 and in subsequent filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to (and expressly
disclaims any such obligation to) update or alter its forward-looking statements whether
as a result of new information, future events or otherwise.
ClickSoftware Company Contact:
Kristin Amico
kristin.amico@clicksoftware.com
+1-781-272-5903 Ext: 2364
Photo:
http://photos.prnewswire.com/prnh/20130319/601825
Photo:http://photos.prnewswire.com/prnh/20130319/601825
http://photoarchive.ap.org/
ClickSoftware Technologies Ltd
Enterprise Mobility Apps from ClickAppStore Facilitate Best-In-Class Service and Optimize Field Service Resources
BURLINGTON, Massachusetts, March 19, 2013 /PRNewswire/ --
Recognizing the need to provide excellent service to millions of customers while
increasing efficiency and productivity among its mobile workforce, Alliant Energy
[http://www.alliantenergy.com ] (NYSE: LNT), a Midwest-based energy holding company, is
taking a leadership role in the utility industry by implementing enterprise apps. Alliant
Energy plans to keep its workers connected in the field using the Resource Radar
[http://appstore.clicksoftware.com/csweb/appstore.nsf/pages/1007 ] app from
ClickSoftware's ClickAppstore [http://appstore.clicksoftware.com ].
(Photo:
http://photos.prnewswire.com/prnh/20130319/601825 )
ClickSoftware Technologies Ltd [http://www.clicksoftware.com ]. (NasdaqGS: CKSW), the
leading provider of automated mobile workforce management and optimization solutions
[http://www.clicksoftware.com/solutions-overview.htm ] for the service industry, recently
unveiled the Resource Radar app, which is included within the Collaboration Pack
[http://appstore.clicksoftware.com/csweb/appstore.nsf/0/0B38C57177C6A4D5C2257ABD00494075 ]
of apps. The Resource Radar App will be used by Alliant Energy to better connect field
technicians across thousands of miles of service area. The company will use the popular
app, in addition the full suite of workforce management and mobility solutions, to provide
even more outstanding customer service by giving field resources the ability to quickly
identify additional technicians nearby for faster response to both planned jobs and
emergencies. The app will also help Alliant Energy adhere to strict safety measures, and
enable technicians to complete more jobs per day.
Resource Radar is one of dozens of apps aggregated into Collection Packs, other
Collection Packs available for download include the Field Scheduling
[http://appstore.clicksoftware.com/csweb/appstore.nsf/0/3AAA59AB69C189DDC2257AC2004162AB ]
and Personal Productivity
[http://appstore.clicksoftware.com/csweb/appstore.nsf/0/AF9304D877365477C2257AC1004654DF ]
Packs. All are available through the ClickAppStore, the first app store for
enterprise-level customers who require fully integrated apps that connect workers to each
other and to the back office. The Resource Radar app collects GPS data to display a field
workers' location within a specified radius. This functionality can more efficiently
provide additional support during service calls, when a safety backup is needed or to
respond to emergencies.
Alliant Energy Corporation is an energy holding company providing 1.4 million Midwest
utility customers with safe and reliable electric and natural gas services. Alliant Energy
current deploys nearly 4,000 employees across its service territory of Iowa, Minnesota and
Wisconsin.
In a recent forecast, research firm IDC predicts by 2015, the world's mobile worker
population will reach 1.3 billion, representing 37.2% of the total global workforce and
75% of the US workforce.
"By deploying device agnostic ClickApps, Alliant Energy is able to increase
productivity and improve customer service by transmitting and sharing data and decisions
in real time," said Hannan Carmeli, President and COO, ClickSoftware "The ClickAppStore
provides customers the ability to implement the mobile functionality they need with
minimal IT involvement -- no infrastructure changes or coding is required."
A video demo of the Resource Radar App is available online
[http://appstore.clicksoftware.com/csweb/appstore.nsf/pages/DemoRadar ].
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile workforce
management and service optimization solutions for the enterprise, both for mobile and
in-house resources. As pioneers of the "Service chain optimization" concept, our solutions
provide organizations with end-to-end visibility and control of the entire service
management chain by optimizing forecasting, planning, shift and task scheduling, mobility
and real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations more
efficiently, in a scalable, integrated manner. Our solutions have become the backbone for
many leading organizations worldwide by addressing the fundamental question of job
fulfillment: Who does What, for Whom, With what, Where and When.
ClickSoftware is the premier choice for delivering superb business performance to
service sector organizations of all sizes. The company is headquartered in the United
States and Israel, with offices across Europe, and Asia Pacific, and operations in Latin
America. For more information, please visit http://www.clicksoftware.com. Follow us on
Safe Harbor Statement
This press release contains express or implied forward-looking statements within the
Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws.
These forward-looking statements include, but are not limited to, those statements
regarding expected benefits to Alliant Energy and its customers from using ClickSoftware's
solutions. Such "forward-looking statements" involve known and unknown risks,
uncertainties and other factors that may cause actual results or performance to differ
materially from those projected, including those discussed in the "Risk Factors" section
and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December
31, 2011 and in subsequent filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to (and expressly
disclaims any such obligation to) update or alter its forward-looking statements whether
as a result of new information, future events or otherwise.
ClickSoftware Company Contact:
Kristin Amico
kristin.amico@clicksoftware.com
+1-781-272-5903 Ext: 2364
Photo:
http://photos.prnewswire.com/prnh/20130319/601825
Photo:http://photos.prnewswire.com/prnh/20130319/601825
http://photoarchive.ap.org/
ClickSoftware Technologies Ltd