Salesforce.com Launches Social Ads Platform for Twitter With New Twitter Ads API
For the first time ever, the world's largest brands and agencies can now manage Twitter advertising at scale alongside all of their existing social marketing programs with the Salesforce Marketing Cloud
Salesforce Marketing Cloud is the only application that seamlessly connects a company's marketing efforts with sales and service
SAN FRANCISCO, Feb. 20, 2013 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced it has launched a Social Ads Platform for Twitter using the new Twitter ads API. For the first time ever, marketers can now manage Twitter advertising at scale alongside all of their existing social marketing programs with the Salesforce Marketing Cloud.
-- "Successful Twitter marketing has evolved and must be more holistic than
just publishing content," said Michael Lazerow, CMO of Salesforce
Marketing Cloud, salesforce.com. "From the CMO to the community manager,
our customers will see increased efficiency and return on investment
from our new Social Ads Platform for Twitter, combined with our industry
leading Twitter Certified Products for engagement and analytics."
-- "As we built out Twitter's ads API, we knew it would be important to
work closely with our advertising partners to understand how to
effectively scale their marketing campaigns," said Adam Bain, president
of global revenue, Twitter. "We are delighted to continue to build upon
our long-standing relationship with salesforce.com, and bring campaign
management into the same suite as their leading listening and engagement
products."
-- "We're excited that our teams are premier Twitter API users through the
Salesforce Marketing Cloud," said Lisa Cucinotta, associate director of
social media, Resolution Media, an Omnicom Group company. "We believe
that this will result in improved management efficiencies, targeting and
optimization capabilities, and stronger insights, which in turn will
help us drive better results for clients through Twitter advertising
programs."
New Salesforce Marketing Cloud Social Ads Platform for Twitter
With the new Salesforce Marketing Cloud Social Ads Platform for Twitter, brands and agencies will be able to:
-- Build and execute real time Twitter advertising campaigns;
-- Allow advertisers to more efficiently scale their campaigns on Twitter
through innovative workflows; and
-- Improve ROI through creative, bid and targeting optimization.
Salesforce.com Extends Salesforce Marketing Cloud Twitter Certified Products Leadership
Salesforce.com's new Twitter ads API product joins existing Salesforce Marketing Cloud Certified Twitter Products for Analytics and Engagement.
With the Salesforce Marketing Cloud Certified Twitter Product for Analytics, brands and agencies can:
-- Listen to the more than 400 million Tweets sent per day via access to
the Twitter fire hose;
-- Track real-time conversations from more than 540 million social sources
across the web including Facebook, Twitter, YouTube, LinkedIn, blogs and
online communities;
-- Apply social insights to make better business decisions in marketing,
sales and service; and
-- Access real-time dashboards that provide actionable insight including
customer sentiment, demographics, intent and influence.
With the Salesforce Marketing Cloud Certified Twitter Product for Engagement, brands and agencies can:
-- Build a community of advocates by connecting with customers when and
where they are most engaged;
-- Discover and respond to customers and prospects in real-time across
social platforms beyond simple text by integrating videos, images and
links;
-- Scale engagement with social workflow and automation; and
-- Leverage granular rights and permissions to give users the access they
need without sacrificing security.
Salesforce Seamlessly Connects Marketing with Sales and Service
The real-time nature of social media has changed customer expectations and businesses must find ways to live up to those expectations, engage with customers faster, and quickly route feedback and opportunities internally.
Social marketing cannot live on an island, and salesforce.com helps transform and empower businesses by scaling social media across every department within the organization. With Salesforce, companies can integrate marketing activities with sales and customer service to connect with customers in entirely new ways.
Pricing and Availability
-- Salesforce Marketing Cloud Social Ads Platform for Twitter is currently
available in a closed beta.
Additional Resources
Founded in 1999, salesforce.com is the enterprise cloud computing leader. Using salesforce.com's social and mobile cloud technologies, companies can connect with customers, partners and employees in entirely new ways. Based on salesforce.com's real-time, multitenant architecture, the company's platform and apps give customers the tools to create a social front office and revolutionize the way they sell, service, market, collaborate, work, and innovate.
-- Grow your business with the world's #1 sales app, Salesforce Sales
Cloud.
-- Deliver amazing customer service with the award-winning Salesforce
Service Cloud.
-- Listen, engage, advertise, and measure social media marketing with the
Salesforce Marketing Cloud.
-- Achieve breakthrough collaboration and productivity with Salesforce
Chatter.
-- Align, motivate and drive performance with Salesforce Work.com.
-- Build social and mobile cloud apps on the Salesforce Platform and extend
success with the world's leading enterprise app marketplace, the
AppExchange.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.