Issued on Behalf of Aquarium Software Limited: Taxing Public Sector IT Problems Are Child's Play
Poster: SySAdmin
Posted on January 11, 2013 at 2:35:01 AM
Issued on Behalf of Aquarium Software Limited: Taxing Public Sector IT Problems Are Child's Play
HALE, England, January 11, 2013 /PRNewswire/ --
Mark Colonnese, Director, Aquarium Software, has sent the following letter regarding
public sector IT problems to editors this morning.
(Photo:
http://photos.prnewswire.com/prnh/20120501/529162 )
Letter to editor
Sirs
Taxing public sector IT problems are child's play
The media reports that HMRC systematically "failed to tell 300,000 families about
changes to child benefit that could see them lose their subsidies."*
For all the millions if not billions of taxpayers' money that is wasted on public
sector IT procurement, the powers that be seem unable to get even the basics right. And
perhaps surprisingly, the larger a public sector IT contract is, it appears the more
likely it will be fundamentally flawed. It is time for a major re-think.
As we have built a robust process management IT system that doesn't fail in the way
that HMRC's systems (among other public sector departments) clearly do, we would be
delighted to offer our expert advice to HMRC and any other public body, for free.
The management of each process within our solution ensures that any exceptional
activity is reported within defined SLAs and actioned immediately. Meaning people will
receive their benefits notifications; colleges and employers will be alerted if students
and staff don't have the relevant qualifications and accreditations; Trusts and care
providers will be alerted if a client or patient has not attended a meeting, or if the
care worker has not visited or not updated the client file for any reason. Simple.
We have set up a free helpline for any organisations that would value from this free
advice, on 0800-781-7570.
Mark Colonnese, Director, Aquarium Software
*Source: Mail Online
Photo:
http://photos.prnewswire.com/prnh/20120501/529162
Photo:http://photos.prnewswire.com/prnh/20120501/529162
http://photoarchive.ap.org/
Aquarium Software Limited
HALE, England, January 11, 2013 /PRNewswire/ --
Mark Colonnese, Director, Aquarium Software, has sent the following letter regarding
public sector IT problems to editors this morning.
(Photo:
http://photos.prnewswire.com/prnh/20120501/529162 )
Letter to editor
Sirs
Taxing public sector IT problems are child's play
The media reports that HMRC systematically "failed to tell 300,000 families about
changes to child benefit that could see them lose their subsidies."*
For all the millions if not billions of taxpayers' money that is wasted on public
sector IT procurement, the powers that be seem unable to get even the basics right. And
perhaps surprisingly, the larger a public sector IT contract is, it appears the more
likely it will be fundamentally flawed. It is time for a major re-think.
As we have built a robust process management IT system that doesn't fail in the way
that HMRC's systems (among other public sector departments) clearly do, we would be
delighted to offer our expert advice to HMRC and any other public body, for free.
The management of each process within our solution ensures that any exceptional
activity is reported within defined SLAs and actioned immediately. Meaning people will
receive their benefits notifications; colleges and employers will be alerted if students
and staff don't have the relevant qualifications and accreditations; Trusts and care
providers will be alerted if a client or patient has not attended a meeting, or if the
care worker has not visited or not updated the client file for any reason. Simple.
We have set up a free helpline for any organisations that would value from this free
advice, on 0800-781-7570.
Mark Colonnese, Director, Aquarium Software
*Source: Mail Online
Photo:
http://photos.prnewswire.com/prnh/20120501/529162
Photo:http://photos.prnewswire.com/prnh/20120501/529162
http://photoarchive.ap.org/
Aquarium Software Limited