Nordic Telecom and Cisco Begin Cooperation

Nordic Telecom and Cisco Begin Cooperation

HELSINKI, November 26, 2012 /PRNewswire/ --

    Nordic TeleCom and Cisco Systems Finland have reached a technology cooperation
agreement. This will allow new value-added solutions to be connected with Cisco
collaboration products via Nordic TeleCom's cloud services, thereby enhancing business
operations.

    "These combined collaboration services will, for example, help companies improve the
quality of their customer service and increase sales", Esa Lahtinen, CEO at Nordic
TeleCom, stated.

    "Concrete examples of such value-added services include customized reporting and
statistical analysis straight from the cloud, as well as integrating a call-back system
into Cisco Contact Center solutions - with no installations or start-up costs," continued
Lahtinen.

    About Cisco

    Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people
connect, communicate and collaborate. Information about Cisco can be found at
http://www.cisco.com.

    About Nordic TeleCom

    Founded in 2009, Finnish company Nordic TeleCom is at the forefront of unified
communication services. In 2011, NTC launched a unique portal that enables - with no
installations or start-up costs - different value-added services for the company's
existing contact center and telephone solutions. NTC's clients include the Stadium sports
equipment chain, Sixt Rent a Car Finland, Diacor healthcare centers and Delta Motor Group.

    http://www.nordictelecom.fi

       
        More Information
        Pietari Paivanen, Director
        pietari.paivanen@nordictelecom.fi
        +358-50-543-3292

Nordic TeleCom