Samsung Further Expands After-market Services to Teleplan
Poster: SySAdmin
Posted on October 9, 2012 at 6:21:01 AM
Samsung Further Expands After-market Services to Teleplan
AMSTERDAM, October 9, 2012 /PRNewswire/ --
Samsung (Horizon Line) Set-top Boxes are Serviced by Teleplan
Samsung, the global leader in semiconductor, telecommunications, digital media and
digital convergence technologies, has chosen Teleplan to manage the entire after-market
services of its set-top box line "Horizon
[http://www.lgi.com/images/horizon/Horizon-3-Devices.jpg ]", the revolutionary media and
entertainment platform which will transform the way customers watch TV and enjoy
multimedia content.
Samsung, together with Liberty Global, indicated that Teleplan's geographical service
network, technical knowledge of servicing set-top boxes and service quality were the
catalysts of the selection. The already proven relationship with Teleplan in the service
area of Samsung's mobile and smartphone segment was another driving force in the
decision-making process. "An innovative product like our Horizon set-top box goes hand in
hand with first-in-class, innovative after-market services guaranteeing our customers
excellent services and a great brand experience," commented Arjan Leget, Service Manager
at Samsung.
"This is a great example of how we build and enhance existing business relationships
into other commodities we serve on a global level. We are proud to receive Samsung's trust
and are dedicated to delivering a service quality beyond their brand promise," further
commented Patrick Ring, Chief Sales & Marketing Officer at Teleplan.
Teleplan International N.V. Teleplan International N.V. is one of the leading global
providers of high-tech, end-to-end after-market services and provides total lifecycle care
solutions for the world of Computers, Communications and Consumer Electronics ("3Cs"). The
lifecycle care concept ranges from simple repairs to the most sophisticated technological
and electronic solutions. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan
currently operates from 24 sites in Europe, North America, Asia and Australia with
approximately 5,300 employees.
For further information please visit: http://www.teleplan.com.
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication,
digital media and digital convergence technologies with 2011 consolidated sales of
US$143.1 billion. Employing approximately
206,000 people in 197 offices across 72 countries, the company operates two separate
organizations to coordinate its nine independent business units: Digital Media &
Communications, comprising Visual Display,
Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions,
and Digital Imaging; and Device Solutions, consisting of Memory, System LSI and LED.
Recognized for its industry-leading performance across a range of economic, environmental
and social criteria, Samsung Electronics was named the world's most sustainable technology
company in the 2011 Dow Jones Sustainability Index. For more information, please visit
http://www.samsung.com.
Liberty Global is the leading Liberty Global is the leading international cable
company with operations in 13 countries, connecting people to the digital world and
enabling them to discover and experience endless possibilities. Its market-leading
television, broadband Internet, and telephony services are provided through
next-generation networks and innovative technology platforms that connect 20 million
customers who subscribe to 34 million services as of June 30, 2012. Liberty Global's
consumer brands include UPC,
Unitymedia, Kabel BW, Telenet, and VTR. The operations also include Chellomedia, its
content division, UPC Business, the commercial services division and Liberty Global
Ventures, its investment fund.
Teleplan International N.V.
CONTACT: Teleplan International N.V., Monika Collée, Corporate Director Communications, Tel: +31-85-273-3681, e-mail: monika.collee@teleplan.com
AMSTERDAM, October 9, 2012 /PRNewswire/ --
Samsung (Horizon Line) Set-top Boxes are Serviced by Teleplan
Samsung, the global leader in semiconductor, telecommunications, digital media and
digital convergence technologies, has chosen Teleplan to manage the entire after-market
services of its set-top box line "Horizon
[http://www.lgi.com/images/horizon/Horizon-3-Devices.jpg ]", the revolutionary media and
entertainment platform which will transform the way customers watch TV and enjoy
multimedia content.
Samsung, together with Liberty Global, indicated that Teleplan's geographical service
network, technical knowledge of servicing set-top boxes and service quality were the
catalysts of the selection. The already proven relationship with Teleplan in the service
area of Samsung's mobile and smartphone segment was another driving force in the
decision-making process. "An innovative product like our Horizon set-top box goes hand in
hand with first-in-class, innovative after-market services guaranteeing our customers
excellent services and a great brand experience," commented Arjan Leget, Service Manager
at Samsung.
"This is a great example of how we build and enhance existing business relationships
into other commodities we serve on a global level. We are proud to receive Samsung's trust
and are dedicated to delivering a service quality beyond their brand promise," further
commented Patrick Ring, Chief Sales & Marketing Officer at Teleplan.
Teleplan International N.V. Teleplan International N.V. is one of the leading global
providers of high-tech, end-to-end after-market services and provides total lifecycle care
solutions for the world of Computers, Communications and Consumer Electronics ("3Cs"). The
lifecycle care concept ranges from simple repairs to the most sophisticated technological
and electronic solutions. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan
currently operates from 24 sites in Europe, North America, Asia and Australia with
approximately 5,300 employees.
For further information please visit: http://www.teleplan.com.
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication,
digital media and digital convergence technologies with 2011 consolidated sales of
US$143.1 billion. Employing approximately
206,000 people in 197 offices across 72 countries, the company operates two separate
organizations to coordinate its nine independent business units: Digital Media &
Communications, comprising Visual Display,
Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions,
and Digital Imaging; and Device Solutions, consisting of Memory, System LSI and LED.
Recognized for its industry-leading performance across a range of economic, environmental
and social criteria, Samsung Electronics was named the world's most sustainable technology
company in the 2011 Dow Jones Sustainability Index. For more information, please visit
http://www.samsung.com.
Liberty Global is the leading Liberty Global is the leading international cable
company with operations in 13 countries, connecting people to the digital world and
enabling them to discover and experience endless possibilities. Its market-leading
television, broadband Internet, and telephony services are provided through
next-generation networks and innovative technology platforms that connect 20 million
customers who subscribe to 34 million services as of June 30, 2012. Liberty Global's
consumer brands include UPC,
Unitymedia, Kabel BW, Telenet, and VTR. The operations also include Chellomedia, its
content division, UPC Business, the commercial services division and Liberty Global
Ventures, its investment fund.
Teleplan International N.V.
CONTACT: Teleplan International N.V., Monika Collée, Corporate Director Communications, Tel: +31-85-273-3681, e-mail: monika.collee@teleplan.com