AVer Information Launches America's Best Doc Cam Warranty
Poster: SySAdmin
Posted on May 1, 2012 at 9:35:01 AM
AVer Information Launches America's Best Doc Cam Warranty
AVer Announces New Unmatched Standard Warranty Program, Providing Superior Protection for AVerVision Document Camera Customers
MILPITAS, Calif., May 1, 2012 /PRNewswire/ -- AVer Information, Inc., leading provider of Video Conferencing, IP and Hybrid Video Surveillance and 21st Century Educational Technology solutions has announced today a new standard warranty program for US document camera customers. The new warranty program provides unmatched service and support for current AVerVision Document Camera models.
(Logo: http://photos.prnewswire.com/prnh/20110701/SF29837LOGO)
Deemed as "America's Best Document Camera Warranty," the new program adds extended warranty features to the previous 5-year all-inclusive warranty for current document camera models (CP, F and M series). Along with the previous 5-year warranty, AVer now includes 5-full years of worry-free Advanced Replacement (formerly AVerCPR), 5-full years of free 2-way RMA shipping, US-based technical and customer support via live chat, phone, email and web.
The standard 5-year warranty covers parts, labor and accessories of current document camera models. The 5-year Advanced Replacement Program provides a rapid resolution and minimizes any downtime for educators by shipping a replacement system before a defective unit is even sent back (within three days of a warranty claim). AVer will also take care of any associated shipping costs for the full 5 year warranty with our free 2-way RMA shipping assistance. The new warranty is standard and all-inclusive with no extended service fees.
"This new warranty program is a testament to AVer's commitment to our customers, as well as our confidence in our product performance and reliability," says Andy Teoh, Product Manager for AVer Information, Inc. "Not only does the new warranty fully protect our customer's investment in AVer products, but significantly reduces downtime and eliminates cost associated with the RMA process. Our entire technical and customer service departments were designed to provide the highest level of service while minimizing inconvenience."
The new AVer Warranty Program is now live for current AVer Document Camera models (CP, F and M series). For more information about the warranty, AVer Document Cameras, Video Conferencing, and Surveillance solutions, visit http://www.averusa.com or call toll free: 1-877-528-7824.
About AVer Information Inc:
AVer designs, manufactures and develops award-winning solutions that have a meaningful impact on way we teach, communicate and protect. Our product portfolio includes AVerVision Document Cameras, HD Video Conferencing and Hybrid DVR Surveillance Solutions. We also maintain a deep commitment to our community and the environment by supporting local programs and employing stringent green manufacturing processes.
Public Relation Contact:
Kris Rangarajan
408.457.3309
Kris.rangarajan@aver.com
SOURCE AVer Information, Inc.
Photo:http://photos.prnewswire.com/prnh/20110701/SF29837LOGO
http://photoarchive.ap.org/
AVer Information, Inc.
Web Site: http://www.averusa.com
AVer Announces New Unmatched Standard Warranty Program, Providing Superior Protection for AVerVision Document Camera Customers
MILPITAS, Calif., May 1, 2012 /PRNewswire/ -- AVer Information, Inc., leading provider of Video Conferencing, IP and Hybrid Video Surveillance and 21st Century Educational Technology solutions has announced today a new standard warranty program for US document camera customers. The new warranty program provides unmatched service and support for current AVerVision Document Camera models.
(Logo: http://photos.prnewswire.com/prnh/20110701/SF29837LOGO)
Deemed as "America's Best Document Camera Warranty," the new program adds extended warranty features to the previous 5-year all-inclusive warranty for current document camera models (CP, F and M series). Along with the previous 5-year warranty, AVer now includes 5-full years of worry-free Advanced Replacement (formerly AVerCPR), 5-full years of free 2-way RMA shipping, US-based technical and customer support via live chat, phone, email and web.
The standard 5-year warranty covers parts, labor and accessories of current document camera models. The 5-year Advanced Replacement Program provides a rapid resolution and minimizes any downtime for educators by shipping a replacement system before a defective unit is even sent back (within three days of a warranty claim). AVer will also take care of any associated shipping costs for the full 5 year warranty with our free 2-way RMA shipping assistance. The new warranty is standard and all-inclusive with no extended service fees.
"This new warranty program is a testament to AVer's commitment to our customers, as well as our confidence in our product performance and reliability," says Andy Teoh, Product Manager for AVer Information, Inc. "Not only does the new warranty fully protect our customer's investment in AVer products, but significantly reduces downtime and eliminates cost associated with the RMA process. Our entire technical and customer service departments were designed to provide the highest level of service while minimizing inconvenience."
The new AVer Warranty Program is now live for current AVer Document Camera models (CP, F and M series). For more information about the warranty, AVer Document Cameras, Video Conferencing, and Surveillance solutions, visit http://www.averusa.com or call toll free: 1-877-528-7824.
About AVer Information Inc:
AVer designs, manufactures and develops award-winning solutions that have a meaningful impact on way we teach, communicate and protect. Our product portfolio includes AVerVision Document Cameras, HD Video Conferencing and Hybrid DVR Surveillance Solutions. We also maintain a deep commitment to our community and the environment by supporting local programs and employing stringent green manufacturing processes.
Public Relation Contact:
Kris Rangarajan
408.457.3309
Kris.rangarajan@aver.com
SOURCE AVer Information, Inc.
Photo:http://photos.prnewswire.com/prnh/20110701/SF29837LOGO
http://photoarchive.ap.org/
AVer Information, Inc.
Web Site: http://www.averusa.com