Biomni and Pink Elephant Announce On-Demand Webinar: Enterprise Information Technology Service Management (ITSM) Service Catalog Essentials
Poster: SySAdmin
Posted on February 20, 2012 at 9:14:04 AM
Biomni and Pink Elephant Announce On-Demand Webinar: Enterprise Information Technology Service Management (ITSM) Service Catalog Essentials
Redefining Enterprise Information Technology Service Management (ITSM) with Customer-Focused Strategies
LAS VEGAS, Feb. 20, 2012 /PRNewswire/ -- Pink Elephant, Las Vegas -- Biomni, the pioneer of User-Centric Service Catalog and Request Fulfillment solutions, and Pink Elephant, the internationally renowned provider of IT Service Management (ITSM) best practice services, announce an on-demand webinar focused on how the cloud, virtualization, mobility and the consumerization of IT are revolutionizing enterprise Information Technology Service Management (ITSM).
Who:George Spalding, Executive Vice President, Pink Elephant and Andreas Antoniou, Chief Technology Officer, Biomni
When: On-demand 24x7 Click Here
Cost: Free
"There is a fundamental shift going on in the value that IT presents to the business," says George Spalding, Executive Vice President, Pink Elephant, "It's now about the business customer who wants to shop, find, order and get good customer service from IT. The Service Catalog is the underlying service structure and the true cornerstone of any successful ITSM program."
"Enterprise executives and staff expect to use any device, any application, from any location via any delivery method," added Andreas Antoniou, CTO, Biomni. "Consumerizing the presentation of available IT services and automating the ordering, approvals and tracking of the catalog delivers tangible cost savings, improves operations and user satisfaction, and maps Enterprise Information Technology Service Management (ITSM) to business processes and the bottom line."
About Pink Elephant
Founded in 1980, Pink Elephant is the leader in providing IT Service Management best practice services. Operating in many locations across the globe including the USA, Canada, Mexico, Brazil, the UK, Netherlands, South Africa, Hong Kong, Malaysia & Singapore, Pink Elephant is the world's #1 supplier of ITIL and IT Service Management conferences, education and consulting services. For more information, visit http://www.pinkelephant.com.
About Biomni
Biomni is an international pioneer of Service Catalog and Request Fulfillment solutions. With Biomni in play, IT departments transform into the agile business partner that the overall business demands. Biomni is ideal for the business customer who expects a self-service shopping experience with excellent customer service from IT. Biomni helps IT departments deliver and support an ever-increasing range of physical devices, software and virtual infrastructures. Well over 1.4 million users are in production worldwide at leading global service providers and in corporate enterprises. Biomni is a proud member of VMware's Tap Alliance Program, an Amazon Web Services (AWS) Solutions Provider, a certified Microsoft ISV, and an accredited Symantec(TM) Developer Partner. http://www.biomni.com
SOURCE Biomni
Biomni
CONTACT: CONTACT: Heidi Groshelle, groshelle communications +1-415-307-1380, heidi@groshelle.com
Web Site: http://www.pinkelephant.com
Redefining Enterprise Information Technology Service Management (ITSM) with Customer-Focused Strategies
LAS VEGAS, Feb. 20, 2012 /PRNewswire/ -- Pink Elephant, Las Vegas -- Biomni, the pioneer of User-Centric Service Catalog and Request Fulfillment solutions, and Pink Elephant, the internationally renowned provider of IT Service Management (ITSM) best practice services, announce an on-demand webinar focused on how the cloud, virtualization, mobility and the consumerization of IT are revolutionizing enterprise Information Technology Service Management (ITSM).
Who:George Spalding, Executive Vice President, Pink Elephant and Andreas Antoniou, Chief Technology Officer, Biomni
When: On-demand 24x7 Click Here
Cost: Free
"There is a fundamental shift going on in the value that IT presents to the business," says George Spalding, Executive Vice President, Pink Elephant, "It's now about the business customer who wants to shop, find, order and get good customer service from IT. The Service Catalog is the underlying service structure and the true cornerstone of any successful ITSM program."
"Enterprise executives and staff expect to use any device, any application, from any location via any delivery method," added Andreas Antoniou, CTO, Biomni. "Consumerizing the presentation of available IT services and automating the ordering, approvals and tracking of the catalog delivers tangible cost savings, improves operations and user satisfaction, and maps Enterprise Information Technology Service Management (ITSM) to business processes and the bottom line."
About Pink Elephant
Founded in 1980, Pink Elephant is the leader in providing IT Service Management best practice services. Operating in many locations across the globe including the USA, Canada, Mexico, Brazil, the UK, Netherlands, South Africa, Hong Kong, Malaysia & Singapore, Pink Elephant is the world's #1 supplier of ITIL and IT Service Management conferences, education and consulting services. For more information, visit http://www.pinkelephant.com.
About Biomni
Biomni is an international pioneer of Service Catalog and Request Fulfillment solutions. With Biomni in play, IT departments transform into the agile business partner that the overall business demands. Biomni is ideal for the business customer who expects a self-service shopping experience with excellent customer service from IT. Biomni helps IT departments deliver and support an ever-increasing range of physical devices, software and virtual infrastructures. Well over 1.4 million users are in production worldwide at leading global service providers and in corporate enterprises. Biomni is a proud member of VMware's Tap Alliance Program, an Amazon Web Services (AWS) Solutions Provider, a certified Microsoft ISV, and an accredited Symantec(TM) Developer Partner. http://www.biomni.com
SOURCE Biomni
Biomni
CONTACT: CONTACT: Heidi Groshelle, groshelle communications +1-415-307-1380, heidi@groshelle.com
Web Site: http://www.pinkelephant.com