abmpegasus Supports Crimestoppers Amidst Riots

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September 19, 2011
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abmpegasus Supports Crimestoppers Amidst Riots

NOTTINGHAM, England, September 19, 2011/PRNewswire/ --

    * 700% Increase in Calls Following London Riots and Looting*

    Crimestoppers, the UK's anonymous crime information charity, received an
unprecedented number of calls following last month's riots in London. Some
2,675 tip-offs were received in August following the civil disobedience. At
over six times the normal level of activity, this represented a major
challenge to the Crimstoppers Trust.

    Michael Gordon-Gibson, Head of Operations at Crimestoppers, explains:
"The demand was phenomenal. The response to the publication of images
following the riots and looting led to our busiest period ever - demand
increased by over five times normal levels."

    Crucial to the success of Crimestoppers' continued service was the
dedication of staff and volunteers as well as a new confidential information
management system, abmpegasus Information In Confidence, provided by UK
software firm, ABM. In 2010, Crimestoppers identified the need for a more
robust, web-based solution for recording anonymous crime details. After
looking at various options from software providers around the world,
abmpegasus was selected as the best option due to its proven successful
implementation in many UK police forces. abmpegasus Information In
Confidence is used by police forces and other organisations to manage
anonymous tip-offs securely, eliminating the risk of revealing details of
the information source.

    Working closely with Crimestoppers, ABM was able to deliver a system
that accurately met the organisation's needs. Gordon-Gibson continues:
"Keeping track of anonymous information and reducing bureaucracy were
important, but we were looking for resilience above anything else. ABM's
team were excellent throughout the project and good communication was
maintained at all times, even out of hours. abmpegasus went live in October
2010 and it has proved easy and intuitive for staff to use. From day one we
have had no issues - our staff like the system and it makes them more
efficient. It has significantly improved the way that actionable information
logs are sent to police forces."

    Crimestoppers typically takes over ninety thousand actionable calls a
year leading to over eight thousand arrests. Someone is charged with murder
every seven days as a result of information given to the charity.

    "Following the London riots," Gordon-Gibson says, "Crimestoppers
experienced its busiest period since the organisation started 23 years ago.
During this time, abmpegasus experienced no issues whatsoever, despite a 40%
increase in simultaneous users, allowing our operations to continue
unimpeded. The vast amount of information provided to Crimestoppers will
undoubtedly play a crucial role in justice being served on the people that
committed crimes during the riots."

    abmpegasus is set to continue to play an important part in
Crimestoppers' operations as the organisation continues to expand. More
recently, the charity has launched Integrity Line, a service for commercial
organisations wishing to provide employees with an independent and totally
anonymous way of passing on information about wrongdoing at work. As well as
providing additional income to the Crimestoppers charity, Integrity Line
provides a valuable service to organisations seeking to eliminate
malpractice in the workplace. Due to successful uptake of the service,
Crimestoppers has identified the need for a new contact centre at its
headquarters, due to open in 2012.

    Tim Eatherington, Managing Director of ABM, concludes: "We are delighted
that our software is helping Crimestoppers to continue its invaluable work
in identifying the perpetrators of crime. The response to the London riots
shows that the British public are not willing to let crime take over our
communities. Thanks to abmpegasus, callers to Crimestoppers can be assured
that the information they provide remains completely anonymous, is securely
stored and effectively dealt with."

    For more details about abmpegasus, visit
http://www.abmsoftware.com/abmpegasus

    Note to Editors:

    About Crimestoppers:

    Crimestoppers is an independent charity helping to find criminals and
help solve crimes. People can pass on information anonymously about crime
via a 24/7 phone number (0800 555 111) or via the Crimestoppers website (
http://www.crimestoppers-uk.org). Only the information about the crime
or criminals is noted and passed to the police, ensuring that the individual
remains completely anonymous in the process. In the 23 years since its
inception, Crimestoppers has received over 1.2 million actionable calls
leading to over 107,000 arrests and charges and recovery of GBP115 million
of goods and GBP210 million of drugs.

    About ABM:

    ABM is a leading international supplier of secure software solutions
designed to improve information management and collaboration to meet the
unique requirements of law enforcement and investigation teams. Key software
applications cover covert operations and information management as well as
case and investigation management. Customers include leading police forces
from around the world and investigation teams of major commercial
organisations. For more information, visit http://www.abmsoftware.com

   
    Contacts:
    For enquiries or interviews please contact Edward Mills
    Email:  info@abmsoftware.com
    Phone: +44(0)115-9776999
    Postal: ABM, Britannia House, Mere Way, Nottingham NG11 6JS, United
    Kingdom

Source: ABM

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