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More Than 100,000 South Florida Customers Choose AT&T U-verse TV

Poster: SySAdmin
Posted on June 6, 2011 at 7:07:01 AM
More Than 100,000 South Florida Customers Choose AT&T U-verse TV

Service Expanded in Several Cities to Bring Customers TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study

MIAMI, June 6, 2011 /PRNewswire/ --AT&T* today announced a milestone for its U-verse® TV services in South Florida: It now has more than 100,000 U-verse TV customers in Miami-Dade, Broward and Monroe counties. Since the start of the year, AT&T has expanded AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice in parts of the following South Florida cities, giving residents a new choice for their television and communications services:

    --  Key West
    --  Key Largo
    --  Miami
    --  North Miami
    --  Miami Beach
    --  North Miami Beach
    --  Miami Gardens
    --  University Park
    --  El Portal
    --  Kendall West
    --  Coral Gables
    --  Aventura
    --  Brownsville
    --  Palmetto Estates
    --  Hialeah
    --  Plantation
    --  Pembroke Pines
    --  Tamarac
    --  Fort Lauderdale
    --  Lauderdale Lakes
    --  Hollywood
    --  Margate
    --  Weston
    --  Coral Springs
    --  Deerfield Beach
    --  Pompano Beach

AT&T U-verse first launched in the Miami-Fort Lauderdale market in July 2008, in Key West in May 2010 and in Key Largo in June 2010.

"Florida has set the standard for building jobs and investment based on a consumer-focused environment," said Marshall Criser, lll, AT&T Florida president. "Just recently, our elected leaders reinforced that commitment by passing the Regulatory Reform Act sponsored by Senator David Simmons, Representative Mike Horner and primary co-sponsor Representative Alan Williams. Through their insight and the leadership of Governor Rick Scott, Senate President Mike Haridopolos and House Speaker Dean Cannon, Florida has one of the most competitive economies for technology investment. As customer demand for services like U-verse grows, all Floridians benefit from the choices available to them and the workforce that is needed to meet expanding demand."

AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse brings together your TV, broadband, home phone and AT&T wireless services -- all on one bill -- with unique features that provide a new level of integration, convenience and control. Now AT&T U-verse TV ranks "Highest in Residential Television Service Satisfaction in the South Region, Three Years in a Row" according to the J.D. Power and Associates 2008-2010  Residential Television Service Satisfaction Studies(SM).

"We know South Florida customers want a better choice to break free from cable, and AT&T U-verse is the answer," said Carlos Blanco, vice president and general manager, AT&T Mobility & Consumer Markets for South Florida. "We'll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance your TV experience."

More Choice, Advanced Features

AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.

Where AT&T U-verse services are available, U-verse TV customers can enjoy numerous features and applications, including the ability to manage their DVR recordings, and for qualifying TV customers, watch hit TV shows on select smartphones with U-verse Mobile; the freedom to manage and playback recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of their favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 160 HD channels; the ability to program DVR recordings from their Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.

With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.

AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as innovative calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your TV with Caller ID on TV; the ability to view your Call History on your TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.

AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included with most packages. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.

For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit AT&T U-verse, call 800-ATT-2020 or visit a local AT&T store, http://www.att.com/storelocator/.

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries.  It also offers advanced TV services under the AT&T U-verse® and AT&T |DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.  This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at http://www.att.com/rss. Or follow our news on Twitter at @ATT.

© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

Geographic and service restrictions apply to AT&T U-verse. Call or go to http://www.att.com/uverse to see if you qualify.

AT&T U-verse TV: Residential customers only. Prices, programming, features and offers subject to change without notice. A one-time TV Service Activation Fee of $29 applies to orders before 6/12/2011; $36 if on or after 6/12/2011. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR:  Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. My Multiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased. Limited number of HD channels are not supported for display within My Multiview.  U-verse Mobile: Access to select content requires compatible device, qualifying U-verse TV plan or monthly subscription fee, and WiFi connection and/or cellular data connection.  Available content may vary by device and/or U-verse TV subscription and is subject to change.  Data charges may apply. Mobile Remote Access: AT&T U-verse High Speed Internet Account required.  Wireless phone with Internet access required and standard data charges may apply.  U-bar: AT&T U-verse High Speed Internet Account required. Standard Installation Included with Most Packages: Offer ends 7/16/11.  Credit qualified customers only. Installation not included with U-basic package.

AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed.  Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply.  Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment fee will apply.

AT&T U-verse Voice:  U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power.  Compatible with many monitored home alarms and medical monitoring systems. Some call information may be blocked or otherwise not displayed, including information for some calls originating outside of AT&T's network and calls carried over facilities that do not transmit Caller ID information,  AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems.  Caller ID on TV requires subscription to U-verse TV and U-verse Voice.

AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM). 2010 study based on 28,489 total responses from measuring 13 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in Nov. 2009 and Jan. 2010, April 2010 and July 2010. Your experiences may vary. Visit jdpower.com.

SOURCE  AT&T Inc.

AT&T Inc.

CONTACT: Kelly Starling, Office, +1-561-775-4259, Mobile, +1-561-301-1414, kelly.starling@att.com

Web Site: http://www.att.com
 
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