ITHelpdeskSoftware.com Debuts; Creating Web's Most Comprehensive Source for Help Desk Software Information, Competitive Comparisons, User Rants and Raves

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January 5, 2011
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ITHelpdeskSoftware.com Debuts; Creating Web's Most Comprehensive Source for Help Desk Software Information, Competitive Comparisons, User Rants and Raves

Submit Help Desk Application Articles For A Chance To Win An iPad

SUNNYVALE, Calif., Jan. 5, 2010 /PRNewswire/ -- With more than 700 vendors competing in the help desk software market, IT professionals are in need of a single source for unbiased, in-depth information comparing and contrasting the wide variety of offerings.  It is with this goal in mind that ITHelpDeskSoftware.com launches today.

Until now, researching the many help desk applications available has been a time consuming, arduous task. IT professionals were left to search for appropriate vendor websites, then having discovered those sites, spend valuable time clicking through multiple pages in an effort to identify and compile the needed information. And that was only the beginning.  Having the information in-hand, IT professionals then worked to evaluate each offering's capabilities against the others, stripping-away the marketing-content to pick-out the core capabilities.

ITHelpDeskSoftware.com greatly simplifies the process by providing a free, central source of vendor neutral information. ITHelpDeskSoftware.com organizes the research in three main categories:

FxF Listing -- The most unique, powerful, tool provided by ITHelpDeskSoftware.com is the site's Feature-by-Feature listing. ITHelpDeskSoftware.com is the only website that lists help desks along with their detailed features. When users understand what each help desk offers, they can make an informed purchasing decision.

Help Desk Comparison -- Because each user's needs differ, there can be no definition of "the best help desk software." ITHelpDeskSoftware.com lets users make their own comparison and decide what's best for them. FxF listings help users make quicker, easier comparisons and identify help desks that offer the best features for the individual user.

User Reviews -- Customer testimonials are all over vendor websites. But often, these testimonials sound like modified sales pitches. On ITHelpDeskSoftware.com, users can rant and review help desks based on their experience, providing a genuine insight.

As ITHelpDeskSoftware.com focuses on user needs, increasing user-vendor interactions and providing valuable help desk content, its value will continue to grow. The ITHelpDeskSoftware.com roadmap includes providing consulting, dedicated blog and forum portal, help desk news, user-generated articles, webinars with help desk vendors, and more.

Rewards for Help Desk Articles:

ITHelpDeskSoftware.com is also encouraging the initiation of user generated content by announcing a reward program -- Value for Research! -- in conjunction with the web site launch. Help desk users who have spent time and effort on help desk software research are encouraged to contribute help desk articles to be published on ITHelpDeskSoftware.com.  Contributors will be eligible to win an iPad.  This campaign runs for two months (January 2011 - February 2011) and more details can be found at http://www.ithelpdesksoftware.com/value-for-research.html.

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SOURCE  ITHelpDeskSoftware.com

ITHelpDeskSoftware.com

CONTACT: Divya Prabakar, +1-408-372-5753, divya@ithelpdesksoftware.com

Web Site: http://www.ithelpdesksoftware.com

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