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Passenger Information: TER SNCF(Regional French Railway) on Track to Provide Real Time Multimodal, Visual and Spoken, Passenger Information

Poster: SySAdmin
Posted on November 4, 2010 at 8:07:01 AM
Passenger Information: TER SNCF(Regional French Railway) on Track to Provide Real Time Multimodal, Visual and Spoken, Passenger Information

MONS, Belgium, November 4, 2010/PRNewswire/ --     In addition to safety and dependability, information in real time which
is clear, precise and reliable is a fundamental part, for all passengers, of
a quality service. TER SNCF passengers are kept abreast in real time of next
departures and timely announcements by 538 information display screens
equipped with Acapela synthesised voices. TER SNCF and French regions have
already provided 250 stopping points with this technology, by 2012 an
additional 150 stations points will be equipped.

    State of the art passenger information display screens

    Real time visual information display screens are particularly adapted to
small and medium sized stations and to stations such as those near urban
areas that are TER stopping points. They allow, thanks to a GPRS or 3G
connection, passengers to know in real time when the next three TER trains
and coaches are due to depart, their destination, stops made along the way
and any delays.

    This technology brings together information which can be both seen and
heard. It is made possible by Acapela VaaS, devised by the Acapela Group, an
expert in vocal solutions, which has been chosen by TER SNCF to vocalise the
written information appearing on the screens.

    Acapela VaaS

    The text-to-speech solution provided by Acapela enables the vocalisation
in real time of any written text whatsoever. Therefore all information
relating to TER trains and coaches can be transformed, word for word, into
voice which is broadcast through the screens. The process is totally
automated but the result appears very natural. The announcements are smooth
and fluid to hear and the mechanical effect of pre-recorded announcements
disappears.

    Technically, Acapela VaaS is a 'cloud computing' solution - a service
providing on-line vocalization - which speech empowers all web applications.
The screens connect to the Acapela VaaS server, send the information to be
vocalised, and the server automatically transforms the text into speech. This
service, available around the clock and completed in several seconds,
responds very rapidly.

    A partnership between Acapela, TER SNCF and the French regions

    For 18 months, from the start of 2008 to mid 2009, TER SNCF in
partnership with the Acapela Group, carried out trials in 18 French regions
using nearly 50 screens. As part of SNCF's engagement to adapt all of its
services to people with restricted mobility (Personnes a Mobilite Reduite -
PMR), the project was also presented to the consultative council of the PMR
in May 2008.

    All station information, predictive or not, is therefore guaranteed to be
delivered in real time to all passengers, including people with a sight or
hearing disability.

    The project has been a real success, as much for the associations for
people with restricted mobility as for the regional councils. The deployment
of screens with sound, jointly financed by the regions and SNCF, started in
July 2009 and continues now. Twelve regions have placed orders: Alsace,
Bourgogne, Centre, Champagne, Franche-Comte, Haute-Normandie, Limousin,
Midi-Pyrenees, Nord-Pas de Calais, Pays de la Loire, Picardie and
Provence-Alpes- Cote d'Azur. Which means that as of today 538 screens have
been installed, by 2012 this number will have risen to between 600 and 800.

    'SNCF's adoption of our voice synthesis to improve its passenger
information system together with its validation of our voice synthesis on
line, Acapela VaaS, to assure a reliable and high quality service for
passengers with sight difficulties, is very important for us. It confirms the
positioning of Acapela as an established expert as well as an inventor of
solutions proposing new uses for speech synthesis' said Lars-Erik Larsson,
CEO of the Acapela Group.

    'The passenger information services offered by TER SNCF are designed to
accompany the client before, throughout and after his or her journey. In
equipping the TER stopping points with this technology, TER SNCF, together
with the regions, is once again making the choice of providing real time
multimodal passenger information. Acapela's voice synthesis technology,
coupled with the specialised technology of visual information display
screens, enables the provision of high quality visual and spoken information
for all TER clients' said Sylvie Bourgeois, Director of Marketing and Service
at TER SNCF.

    About TER SNCF: TER SNCF is the true solution for mobility across the
regions' network and represents the public transport offered by SNCF in 20
French regions (outside of Ile-de-France and Corsica) TER SNCF comprises 260
lines on which circulate each day 6,300 trains used by 800,000 passengers.
TER SNCF offers local government transport solutions adapted to everyday
passengers: wide range of connections, schedules, personalised services...to
keep pace with regional dynamics and meet the challenge of quadrupling TER
traffic by 2030. http://www.sncf.com / http://www.ter-sncf.com

    About Acapela Group, http://www.acapela-group.com

    Acapela Group, the leading voice expert, invents text to speech solutions
to give your content a voice in up to 30 languages. Our speech solutions
allow you to turn any written text into natural speech files, using any of
our 50 High Quality standard voices or your own synthezised voice talent.
Acapela can answer all text to speech needs and provide perfect vocalization
whether for voice integration and development, online & on demand use, audio
files production, or ready to speak products for personal accessibility use.

    Check out http://www.acapela.tv - the sparkling laboratory of Acapela
Group, http://www.acapela-for-iphone.com to develop talktative apps and
http://www.acapela-vaas.com, the acapela on-line service for smart
vocalization

Source: Acapela Group

Caroline Houel - Telephone number : +33562247104 - E-mail : caroline.houel@acapela-group.com
 
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